We want to capture the front exterior when the sun is shining on the front of the property. Below is the best time of day to photograph based on the direction the front faces:

• East – Morning

• West – Afternoon

• South – All day

• North – Does not get direct sunlight. Unfortunately, on sunny days the front will shadow itself. A dusk shoot or overcast day is ideal for north-facing properties.

We accept cash, atm/credit card, Paypal, Venmo or check. Credit card can be accepted at the location or through an online invoice. If paying by check, a check can be given to the photographer at the shoot. The photographer will provide the correct amount for the photos. Photos will not be released without payment.

Clients will receive a contact sheet via email. Contact sheets contain all unedited photos and are sent the morning of the next business day. After selection the client will receive edited full quality photos through an online link. You can also opt to have the photographer choose the best photos.

We can reschedule the shoot to the next available date at no charge. We always recommend rescheduling if the main selling point of the property or unit is the views.

Photography: If you prefer to keep the appointment, we can photograph the interiors of the home; we will then reschedule the exteriors, at no charge, for when we are in the area. We will only charge $6 for any additional photos taken, which is the same price as if they were taken at the original photo shoot. If you need the exteriors taken on a certain date and time, there is a return shot fee of $50 + tax that includes 1 image.

Video: If it is raining or overcast, we recommend rescheduling video appointments since the way it looks outside will be reflected in the video. Unfortunately, the sky cannot be replaced in the editing process the same way it can be in photos. If you prefer to keep the appointment, there will be a return fee of $95 to reshoot the exteriors.

Aerial Photos or Video:

In the case of any drone photography the appointment must be rescheduled due to the limitations of the equipment. There will be no extra charge.

We cover a majority of the Nassau, Suffolk and, and New York City; however, a drive time fee may be applicable to locations that are not typically covered in addition to any tolls which may be incurred.

There is no cancellation fee if you notify us the day before the shoot.

Same day cancellation fees are as follows:

Photography:

• Same day cancellation for daytime shoots: $50

• Same day cancellation for dusk shoots: $100

• Same day cancellation for aerial shoots: $50

Video:

• Same day cancellation for daytime video shoots: $50

• Same day cancellation for dusk video shoots: $125

3D Interactive Matterport Tour:

• Same day cancellation for 3D Interactive Matterport Tours: $100